Contact:

Contact us - Please feel free to contact us:
By e-mail: All enquiries and sales@kgbcameras.co.uk
By Telephone: 01933 382674/07535 151081 (non-technical)
Collection: You can collect an order on arrangement only from Wellingborough or Reading.


Proud to be a member of the Federation of Small Businesses

Discretion and security on all orders: KGBcameras is our online webname and will not appear on any credit/debit or invoice statements. We regard your privacy and discretion with the highest respect. Our business trading name is "AYG Limited" and we are registered with the FSB as; "cctv and gadgets online retailer" we are a business to consumer distributor of consumer electronics. We do not store any of our customers payment details nor do we share them with 3rd parties. Contact details and your purchase order number are stored on file for warranty and reference only for the required period of time.

Payment options:

Online: We can accept all major credit and debit cards online through paypal, from all EU countries, simply click on the "add to cart" buttons. Credit/debit cards online to sales@kgbcameras.co.uk through 3rd party secure 128 bit server, paypal has discreet billing reads AYGLTD on bill, and is the safest possible way to make a payment on the web, providing the highest customer protection. This is the safest way to make payment, both parties are offered payment protection and the buyers credit/debit card details are not disclosed to the seller preventing any unauthorised access. VAT is added at 15%

By e-mail to: sales@kgbcameras.co.uk Credit and debit card details - For security reasons please copy the e-mail address carefully and split the card details over two e-mails; Send your order along with card number, card dates (from and to) and issue number in the first e-mail followed by the card verification number (the last 3 digits on the signature strip on the back of the card) the address you wish your order to be sent to and the card holders name and address in the second e-mail. e-mails are held on a secure server, all credit/debit card details are not kept for any longer than 10 days. VAT is added at 15%.

By post: If you would prefer to make a payment by post; cheque postal orders and reg. cash please click here. Please remember to add VAT at 20%.

By phone: To order by phone, please have the order number, description and website price ready dial: Landline 01933 382674 (this is also Sylvester jewellers) or the mobile number 07535 151081 and ask for wireless camera sales. We will be able to take your call Monday through to Saturday (Thursday before 12 noon). For next day special delivery there is a charge of: cameras only £4.25 complete kits £6.40, larger kits (more than 1 camera)/double kits £6.85+ all postage costs go to royal mail, for other items postage value please enquire all credit/debit card details are not kept for any longer than 10 days. Please remember to add VAT at 20%.

Directly into our business bank account: We have a business bank account with the HSBC bank in the name of AYG Limited. Please enquire for bank account details in order to make a direct payment. Our online banking means we can dispatch you order the minute the funds are cleared into the account. Please remember to add VAT at 20%.

Collection in person: Please e-mail your order through, we shall then confirm and prepare the order. Allow up to 7 days notice. We are open for collection Monday through to Saturday (excluding Thursdays).

KGBcameras (AYG Limited) is an internet based mail order company the address below is for correspondence only it is not a shop with any of the CCTV products "in display" only gold jewellery, orders can be collected on request please allow up to a 7 day notice period, please e-mail for details:

Our address: AYG Limited, 29A Market Street, Wellingborough, Northamptonshire NN8 1AT
United Kingdom MAP

Tel: 01933 382674 (Sylvester and cameras), 07535 151081 (cameras only)

Privacy policy - We "AYG Limited" do not store financial, credit or debit card details nor do we share details with any 3rd parties.

Legal notice and disclaimer - Our wireless cameras and wireless camera kits are CE and FC approved on the 2.4Ghz frequency and 5.8Ghz (some EU countries also permit the use of other frequencies 0.9/1.2/2.5GHz) and can be legally used in the UK/EU and USA. Please do not use for illegal activities and when using in a public place there must be a sign clearly visible stating that "Closed Circuit Television (CCTV) Is Operating In The Area" or words to that effect. In your own home you must also understand the laws governing the use of CCTV and/or surveillance of your country, if you have reasonable doubt to question the application then seek legal advice first. AYG Limited (KGBcameras), its owners and employees will not accept any responsibility whatsoever for the misuse of its products which includes inappropriate use (including frequencies and power, we have provided guidelines next to each product for our UK customers) it is the consumers legal duty to abide by the laws and regulations governing their country.

VAT is charged at the UK rate of 15% to all EU consumers.

UK Military Personnel Overseas We are able to supply VAT free to UK military personnel overseas, provided that,

1 The purchase is for personal use for the person ordering or 2 Official use for the body (ie NATO). 3 (you must confirm which) and, 4 You must provide an authorised order on headed paper (by supervising officer) quoting Article 15:10 of EC Directive 77/388/EEC claiming exemption from VAT

VAT is payable on all EU transactions. The transaction ID is used as the invoice number. For non EU countries it is the customer’s responsibility to pay all import taxes for the country shown in the delivery information. Any enquiries please telephone +44 01933 382674.

Declaration of conformity for our wireless class 1 equipment (all of our wireless cameras available to the UK as stated on the website/catalogues): Hereby, AYG Limited declares that this wireless class 1 radio equipment is in compliance with the essential requirements and other relevant provisions of the Directive 1999/5/EC. The declaration of conformity can be consulted at the above address or by e-mail.

RoHS - All imports since 2006 are RoHS compliant.

WEEE - We are WEEE compliant, if you require help in disposal of unwanted electronics purchased from our company after there useful life is over or after you no longer require them please contact us at the above address or by e-mail so that we may return them to the manufacturer or dispose of them in the correct manner.

Credit and debit card transactions will display a payment to AYGLTD.

Need Help - Please feel free to e-mail us at sales@kgbcameras.co.uk we aim to answer any queries within 2 hours: 9am-8pm, Mon-Sat, we would also appreciate any feedback on the new web-site.

Warranty - 12 Months free warranty on all products (for retail this does not affect the consumer statuary rights). We will replace or repair any products that develop a fault within normal working conditions following the guidelines included. Tampering with the cameras will void the warranty, which includes: Do not attempt to fix/repair any products. Security seals/tamper stickers and screws must not be compromised. Do not attempt to open the casing of any of the cctv or mini surveillance cameras.

Returns policy for exchange - Please e-mail/write first for your returns number subject heading "returns number request" the returns number along with a brief description of the fault must be included with the return package. The time period for return is 6 months.

Returns policy for refund - Please e-mail/write first for your returns number subject heading "returns number request" the returns number must be included with the return package. We offer a 7 day returns policy. Returns made within 7 days of receipt qualify for a full refund. Electronic items which are returned in a used or worn condition including packaging are subject to a 20% handling and re-stocking fee, electronics require a full testing procedure by a member of staff. We are unable to re-fund returned items for which the customer has been responsible for causing the following; damaged goods, missing parts, copyrighted software related items (a licensing agreement is entered into with the software/data provider) or recordable media items. The retail packaging must also be in the same condition as received, complete and fit for resale. We are unable to refund the customers return postage fee. Business returns for refund are subject to a 20% handling and re-stocking fee.

Payment information - If you don't want to click on the "by now buttons" there are several other ways to make payment please see contact page, you can also make payment by e-mail, over the phone or by post.

VAT - Is charged at the UK rate of 15% to all EU consumers. Our VAT number is GB 104 8412 44

Law - English law is the applicable law.

UK Military Personnel Overseas We are able to supply VAT free to UK military personnel overseas, provided that,

1 The purchase is for personal use for the person ordering or 2 Official use for the body (ie NATO). 3 (you must confirm which) and, 4 You must provide an authorised order on headed paper (by supervising officer) quoting Article 15:10 of EC Directive 77/388/EEC claiming exemption from VAT

Confused what to buy? - Please feel free to ask, have a browse and click on the buttons on the left, the complete camera kits, 2.4Ghz are the most popular and will include everything you need to plug and play with your t.v or video at home. As for wired cctv once again the camera can be connected to your t.v/video or other monitor. For connection to your p.c a usb video device, dvr or p.c/t.v card can be used, we now also have a 2.4Ghz kit which can be connected to your p.c directly as well as the standard t.v connection.

Delivery time - 1 to 2 days uk; posted by next day special delivery, traceable and insured in plain grey special delivery packages. EU up to 5 business days.

Need to pick up - Its possible, either Wellingborough (Northamptonshire) or Reading (Berkshire) but please do contact us first as we are primarily mail order/internet most of our equipment is stored in Reading, Berkshire.

Countries we can ship to - All EU countries (at no extra cost). Other countries in the world which adopt the PAL video format and dual SECAM/PAL (most other countries). For NTSC countries (USA and Japan) there is a limited range of available surveillance cameras - please click here. Countries we have/can ship all of our cameras to:

Afghanistan, Albania, Algeria, Andorra, Angola, Argentina, Australia, Austria, Bahrain, Bangladesh, Belgium, Botswana, Brazil, Canary Islands, China, Cyprus, Denmark, England, Ethiopia, France (most t.v' both PAL and SECAM) Fiji, Finland, Germany, Gibraltar, Greece (most t.v' both PAL and SECAM), Holland, Hong Kong, Iceland, India, Ireland, Israel, Italy, Jordan, Kenya, Kuwait, Lesotho, Liberia, Luxembourg, Malawi, Malaysia, Maldives, Malta, Mozambique, Namibia, Netherlands, New Zealand, Nepal, Nigeria, Norway, Oman, Pakistan, Paraguay, Poland, Portugal, Qatar, Seychelles, Sierra Leone, Singapore, South Africa, Spain, Sri Lanka, Sudan, Swaziland, Sweden, Switzerland, Syria, Tanzania, Thailand, Turkey, Uganda, United Kingdom, Uruguay, Yemen, Zambia, Zimbabwe.

Most Eastern European countries which originally adopted the SECAM video now also utilise the PAL format (please check your equipment).